Chondrex’s mission is to accelerate the rate of discovery in immunology research by providing scientists with high quality, reliable products that are backed by friendly, prompt and knowledgeable staff.
1. High quality products as well as research consulting.
2. Prompt customer support by in-house scientists, within a 24-hour period.
3. Fast shipment via FedEx Overnight or FedEx International Priority shipping.
4. 50% trial discount for the first-time order of new products.
There is no shortage of companies that you can order immunology research products from, but few will be able to match the level of customer support offered here at Chondrex. When you purchase from Chondrex you are not only receiving a high-quality product, but also a dedicated team of professionals committed to helping you obtain the reliable, consistent results that you require.
If you have a question regarding our products or how to best conduct your experiment, please give us a call or send us an email (firstname.lastname@example.org). We appreciate that many questions require an urgent response due to the time-sensitive nature of research involving animal models, so all customer inquiries will receive a response within a 24-hour period (excluding weekends, everyone needs a break at some point). It is very common to speak directly with one of our in-house scientists who can answer any technical question you may have. After over 20 years in business, there is nothing that they haven’t seen!
Most US based orders will ship the same day that the order is placed and will be delivered the following day (all products ship via FedEx Overnight Delivery). International orders will ship on the Monday or Friday following the day your order is placed. Our shipping department works diligently to minimize delays in customs clearance so you can receive your product(s) as quickly as possible.
If you would like to try out one of Chondrex’s products for the first time to see if it will fulfill your needs, please ask about the 50% trial discount! We assure you that you will be more than happy with the product(s) and service you receive. Also ask about our bulk order pricing!
To best serve our customers, we provide several avenues through which you can purchase Chondrex products. Customers may purchase directly from us via our website, email, phone, or fax. In addition, we work closely with our global network of distributors to ensure that researchers get the product(s) they need. Please contact us if you have any questions about a product, the ordering process, or delivery to your location.
Chondrex, Inc. was founded in 1996 to provide high quality research reagents with unparalleled customer support. For over 20 years, Chondrex has been developing and manufacturing products such as highly purified collagen, anti-collagen monoclonal antibodies and a multitude of ELISA kits that provide researchers with the tools necessary to study the pathogenesis of and screen potential therapeutics for rheumatoid arthritis (RA). Through this experience, the scientists at Chondrex have established themselves as experts in inflammation, connective tissue, extracellular matrix, and immunology based research.
What started as a two-person operation focused mainly on RA research has now expanded to nine employees manufacturing over 400 immunology research products covering a host of autoimmune disease models such as nephritis, colitis, and allergic asthma. We have also recently added inflammation related products such as bacterial toxin antibody ELISAs, cytokine detection ELISAs, and much more! We are continually expanding our product lines to reflect the latest findings in immunology research. If you have any suggesstions of products that you would like to see in the future, please contact us.